Returns - Härkila
RIGHT OF WITHDRAWAL (ONLY APPLICABLE TO CONSUMERS)
You have the right to withdraw from this contract without giving any reason within 90 days.
The withdrawal period will expire 90 days after the date on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods.
In case of a contract relating to multiple goods ordered in one order and delivered separately (i.e. separate deliveries), the withdrawal period shall expire 90 days after the date on which you acquire or a third party other than the carrier and indicated by you acquires physical possession of the last good.
In case of a contract relating to delivery of a good consisting of multiple lots or pieces, the withdrawal period shall expire 90 days after the date on which you acquire or a third party other than the carrier and indicated by you acquires physical possession of the last lot or piece.
To exercise the right of withdrawal, you must inform us about your decision to withdraw from the contract by an unequivocal statement email. You can use the standard withdrawal form below, but it is not mandatory. Use return slip attached to the box
The withdrawal deadline is met if you send your notice of withdrawal before the withdrawal period has expired.
TESTING OF THE GOODS AND PACKAGING
You are liable only for any deterioration of the value of the item due to handling other than what is necessary to determine the nature, characteristics and manner of the item. In other words, you can try the product in the same way as if you tried it in a physical store, but you should not take it for real use.
If the product is tested in addition to what is described above, we consider the one used, which means that, in the case of withdrawal of the purchase, only a portion or none of the purchase amount will be returned, depending on the merchant's commercial value.
You must return the item to the original packaging.
You should also ensure that the item is properly wrapped when you return it. You carry the risk of the package(s) until we receive it. Therefore, save mail and if possible also track and trace number.
EFFECTS OF WITHDRAWAL
If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payments as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You will have to bear the direct costs of returning the goods.
You must send back the goods or hand them over to us without undue delay and in any event no later than 90 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 90 days has expired.
We recommend that you save the post office receipt as proof of your delivery of the package to the post office/carrier.
You are only liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.
MODEL WITHDRAWAL FORM
(Complete and return this form only if you wish to withdraw from the contract)
- To [here the trader's name, geographical address and, where available, his fax number and e-mail address are to be inserted by the trader]:
- I/We ___________ hereby give notice that I/We ___________ withdraw from my/our ___________ contract of sale of the following goods ___________
- Ordered on: ___________/received on: ___________
- Name of consumer(s): ___________
- Address of consumer(s): ___________
- Signature of consumer(s) ___________ (only if this form is notified on paper)
- Date ___________